Refund Policy for Evenllet.com

Last Updated: January, 2024.
Thank you for using Evenllet.com for your event ticketing needs. This Refund Policy outlines the circumstances under which refunds are provided for events ticketed through our platform. Please read this policy carefully.
Overview
At Evenllet.com, refunds for event tickets are issued solely by the event organizers. Our platform facilitates the sale of tickets on behalf of organizers, who are entirely responsible for their events and the related refund processes.
Refund Eligibility
Event Cancellation
  • Refunds for Canceled Events: If an event is canceled, the event organizer is responsible for issuing refunds. Evenllet.com will assist in facilitating the communication and refund process but is not responsible for the actual refund.
Process for Obtaining a Refund
  1. Notification of Cancellation: In the event of a cancellation, ticket holders will be notified via the contact information provided at the time of purchase.
  2. Refund Requests: Ticket holders must follow the instructions provided in the cancellation notice to request a refund.
  3. Event Organizer's Responsibility: The event organizer will process the refund directly to the ticket holder.
Refund Processing
Timeframe
  • The processing time for refunds may vary and is subject to the event organizer's policies and procedures.
Method of Refund
  • Refunds will be issued using the same method of payment used for the original purchase, unless otherwise specified by the event organizer.
Limitations
Non-refundable Fees
  • Certain fees, such as processing or convenience fees, may not be refundable. Please refer to the event organizer's terms for details.
Postponed or Rescheduled Events
  • For postponed or rescheduled events, refunds may not be available. Please check with the event organizer for their specific policies regarding these circumstances.
Contact Information
For questions related to refunds for a specific event, please contact the event organizer directly. For general inquiries about this Refund Policy, please contact us.
Policy Updates
Evenllet.com reserves the right to modify this Refund Policy at any time. We encourage you to periodically review this policy to stay informed about our refund practices.